BLOG.TheServiceJourney.COM: Tag Archive for customer service tips

What does your E-mail say about you? - 13 Customer Service Tips

Posted by Susan Hoekstra at 6/3/2011 2:48 PM | View Comments (1) | Add Comment | Trackbacks

When the Answer is No ... Proactive Service

Posted by Susan Hoekstra at 6/7/2010 9:02 AM | Add Comment

Can Good Customer Service Reduce Lawsuits?

Posted by Susan Hoekstra at 5/4/2010 9:47 AM | Add Comment

Can You Call Back? Customer Service Tip

Posted by Susan Hoekstra at 4/26/2010 8:14 AM | Add Comment

Let's go Team! Leverage Teamwork and Improve Customer Service

Posted by Susan Hoekstra at 4/5/2010 8:00 AM | Add Comment

Why Didn't You Just Tell Me? Great Customer Service and Computer Passcodes

Posted by Susan Hoekstra at 3/8/2010 7:00 AM | Add Comment

Wanna Save Your Clients? Have a Great Service Recovery Process in Place

Posted by Susan Hoekstra at 1/10/2010 7:00 PM | Add Comment

Please Check 'Excellent' for the Children: The Problem with Client Loyalty Surveys

Posted by Susan Hoekstra at 1/7/2010 7:00 AM | Add Comment

Take the Risk to Deliver Great Service

Posted by Susan Hoekstra at 1/3/2010 7:00 AM | Add Comment

2010 Employees' Resolutions for Customer Service

Posted by Susan Hoekstra at 12/31/2009 7:49 AM | Add Comment

2010 Employers' Resolutions for Customer Service

Posted by Susan Hoekstra at 12/26/2009 10:29 AM | Add Comment | Trackbacks

Traveling for the Holidays? Brace yourself for Inconsistent Customer Service ...

Posted by Susan Hoekstra at 12/23/2009 7:48 AM | Add Comment

Celebrate The Service Journey!

Posted by Susan Hoekstra at 12/18/2009 6:00 AM | Add Comment

The Power of Consistency

Posted by Susan Hoekstra at 12/10/2009 9:18 AM | Add Comment

Pampered Clients: Great Customer Service via Technology

Posted by Susan Hoekstra at 10/29/2009 11:49 AM | View Comments (2) | Add Comment | Trackbacks

If I Give Good Customer Service Do I have A Competitive Advantage?

Posted by Susan Hoekstra at 10/12/2009 8:14 AM | Add Comment

What Gets Rewarded? Tips for Implementing Great Customer Service

Posted by Susan Hoekstra at 9/27/2009 7:32 AM | Add Comment

Mr. / Ms. Front-Line Employee: You Are Important To Us, Really, No Really You Are ...

Posted by Susan Hoekstra at 9/21/2009 7:19 AM | Add Comment

Are You a Good Client?

Posted by Susan Hoekstra at 9/15/2009 8:36 AM | Add Comment | Trackbacks

There Are So Many Weeds It is Hard To See the Forest From The Trees - Leading Customer Service

Posted by Susan Hoekstra at 8/30/2009 6:00 AM | Add Comment

Making Customers Feel Welcome When They Visit Your Restaurant

Posted by Susan Hoekstra at 8/23/2009 6:08 AM | View Comments (3) | Add Comment | Trackbacks

Making Customers Feel Welcome When They Visit Your Store

Posted by Susan Hoekstra at 8/16/2009 5:42 AM | Add Comment | Trackbacks

Client Visits to the Office - Ten Customer Service Tips

Posted by Susan Hoekstra at 8/12/2009 8:11 AM | Add Comment | Trackbacks

Whose time do you value?

Posted by Susan Hoekstra at 8/4/2009 1:18 PM | View Comments (1) | Add Comment | Trackbacks

F-R-E-E YOUR STAFF TO HELP CUSTOMERS

Posted by Susan Hoekstra at 7/28/2009 9:00 AM | Add Comment

Dealing with Difficult Clients - Eight Customer-Service Tips

Posted by Susan Hoekstra at 7/26/2009 9:07 AM | View Comments (4) | Add Comment | Trackbacks

So you say you're customer-service oriented?

Posted by Susan Hoekstra at 7/23/2009 9:11 AM | View Comments (1) | Add Comment | Trackbacks

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