An experienced senior executive with expertise in optimizing business performance, Peter J. Sluka was the Chief Operating Officer of Travel Impressions (T.I.) an American Express Company, one of the nation’s largest tour operators with destinations worldwide.  He has 24 years combined work history with T.I. and its parent company, American Express, focusing on business transformation, operations management, call center management and finance.

 A Six Sigma Master Black Belt, Sluka has led business transformation organizations for American Express Business Travel, American Express Consumer Card and T.I., consistently outperforming established targets.  Projects have included conversion rate improvement, travel counselor productivity, capacity re-engineering, call center redesign, balanced scorecards and the establishment of an offshore back office operation.